Instructions for IT Services

Activation of IT Services

Request of a new account

Since March 2017 the request for access to the Department has had to be submitted on line by the person concerned. When the user’s access has been authorized, he/she receives a confirmation e-mail and after a few days he/she is automatically allowed to use the Department IT services.
Further info on access to DII

Instructions and services descriptions
DII provides users with a range of IT and network services accessible through authentication: in most cases the University account (University Single Sign On / e-mail @unipd.it) can be used, while in other cases a Department account has to be used.

 

University Account (University Single Sign On)

Account management

For the activation of, renewal of or problems with your Single Sign on and University e-mail account (@unipd.it), contact the University IT Services.

In case you need the Department approval, send a request to the DII Helpdesk, section "SERVIZI INFORMATICI::1 Account e servizi di rete".

Services with access through University SSO

Department Account

Account management
An e-mail with your access user credentials will be sent to you upon completion of your access request procedure.
In case you lost your password, send a request to the DII Helpdesk, section "SERVIZI INFORMATICI::1 Account e servizi di rete"

Services with access through Department account

 

For IT problems, send a request to the DII Helpdesk.

In case of problems with the DII Helpdesk, contact the DII IT Office.